Terms & Conditions

01 Acceptance of terms

By visiting our website, contacting us, or entering into an agreement for our services, you confirm that you are at least 18 years old and have the authority to accept these Terms on behalf of yourself or the business you represent.

02 Our services

AtoB Edge provides marketing services, which may include paid advertising, local and national campaign management, website and landing-page development, content creation, brand strategy, and full-service marketing operations. The specific scope, deliverables, and timeline for any engagement are defined in a separate written proposal, statement of work, or service agreement (each, an "Agreement").

03 Client engagements

Engagements begin once both parties sign an Agreement. Unless otherwise stated, ongoing retainer engagements have a minimum initial term as specified in the Agreement. Either party may decline to renew or may end the engagement in accordance with the termination terms set out in the Agreement and in Section 11 below.

04 Fees & payment

Fees, billing frequency, and payment terms are set out in your Agreement. Unless stated otherwise:

• Retainer fees are billed in advance of each service period;
• Invoices are due within the period stated on the invoice;
• Third-party costs (such as ad spend, software, or stock assets) are separate from our fees unless expressly included;
• Late payments may be subject to a reasonable late fee and may result in suspension of services.

All fees are non-refundable except as expressly provided in your Agreement or required by law.

05 Your responsibilities

To do our best work, we rely on you to:

• Provide accurate, complete information and timely feedback;
• Grant the access we need to relevant accounts and platforms;
• Ensure you have the rights to any materials you provide to us (logos, images, copy, trademarks, etc.); and
• Comply with all applicable laws and platform policies in connection with your marketing.

Delays or incomplete information may affect timelines and results, and are not the responsibility of AtoB Edge.

06 Intellectual property

Deliverables

Upon full payment, you own the final deliverables we create specifically for you under an Agreement, such as finished creative, copy, and websites, except for any third-party or pre-existing materials referenced below.

Our materials

We retain ownership of our pre-existing tools, templates, processes, systems, and know-how, including any improvements to them. We grant you a license to use these only to the extent necessary to use the deliverables. Third-party assets (such as fonts, stock imagery, and software) remain subject to their own licenses.

Portfolio rights

Unless you ask us in writing not to, we may reference our work for you and display non-confidential examples in our portfolio and marketing materials.

07 Confidentiality

Each party agrees to keep the other's confidential information confidential and to use it only for the purpose of the engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

08 Third-party platforms

Our services often involve third-party platforms such as Google, Meta, and other advertising and analytics providers. We do not control these platforms, their policies, their pricing, or their performance. Your use of them is subject to their own terms, and we are not responsible for changes, outages, account actions, or results attributable to those platforms.

09 Disclaimers

We provide our services with reasonable skill and care. However, marketing results depend on many factors outside our control. We do not guarantee any specific outcome, including rankings, traffic, leads, sales, or revenue. Our website and any general information on it are provided "as is" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

10 Limitation of liability

To the fullest extent permitted by law, AtoB Edge and its owners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to your use of our website or services. Our total aggregate liability for any claim arising out of an engagement will not exceed the fees you paid to us for the services giving rise to the claim during the three (3) months preceding the event that gave rise to the claim.

11 Termination

Either party may terminate an engagement as set out in the applicable Agreement, typically with written notice. We may suspend or terminate services immediately for non-payment or material breach. Upon termination, you remain responsible for fees and costs incurred up to the termination date, and the sections of these Terms that by their nature should survive (including intellectual property, confidentiality, disclaimers, and limitation of liability) will continue to apply.

12 Governing law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or our services will be subject to the exclusive jurisdiction of the state and federal courts located in Indiana, unless your Agreement provides otherwise.

13 Changes to these terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.

14 Contact us

Questions about these Terms? Get in touch.